The Alan Sauvé Endowment Fund provides financial awards to students to help them access rewarding and enduring careers in customer service. How do they achieve this? Through educational and professional development opportunities.
The Alan Sauvé Scholarship program was established in 2017. Each year at the Manitoba Excellence in Customer Contact Achievement Awards (MECCA) Gala, we host a silent auction with net proceeds applied to a growing fund. To ensure the longevity of this endowment fund, we also accept donations throughout the year.
Who was Alan Sauvé?
Alan Sauvé participated on the MCCA Board of Directors for 10+ years. Alan sat as MCCA Board of Director Chair for 2 terms as well as Past Chair for 2 years. Alan was a strong supporter of MCCA and an advocate for change in the call centre landscape in Manitoba. Alan was a true Industry leader promoting positive change during many years of uncertainty for the customer service community in Manitoba. Alan worked closely with the Sector Council program, the provincial government and like-minded agencies throughout the country.
In 2017, a scholarship program was established to ensure emerging leaders had the opportunity to access ongoing professional development opportunities.
As part of the Alan Sauvé Scholarship program, recognition awards are handed out each year at our MECCA Awards Gala.
This award recognizes a person who exemplifies a positive outlook and attitude at work, home and in the community. Key attributes that Alan looked for in his emerging leaders.
The following list of attributes are key identifiers on who is nominated and wins this prestigious annual award:
Seeks learning opportunities for self improvement
Positive member of the community and workplace
Gives of themselves without expectation of personal gain
Open to new perspectives and willing to try new ideas
The awards are offered based on a list of core values that industry representatives have determined to be important characteristics for workers in customer service: