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Wed, Sep 25
|Winnipeg
Email Communication - Beyond the Basics
Time & Location
Sep 25, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada
About the Event
Email Communication-Beyond The Basics (CLASSROOM)
Date: Wednesday, September 25, 2024 Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (complimentary for MCCA members)
Description:
This 3 hour training session will cover the basics and beyond of email communication.
Learning Objectives:
- Recognize the most common errors in a workplace email
- Understand the importance of defining message "purpose"
- Analyze and comprehend audience needs
- Evaluate best practices in the tone of email messages
- Utilize guidelines for clear writing and plain language
- Understand the importance of proofreading and apply techniques
This sesison is for entry level and frontline staff.
This session will be delivered as part of MTEC’s partnership with the Manitoba Customer Contact Association.
Register at https://mtec.mb.ca/contact-us.asp?type=register&course=362&sessionid=9068#frmContact.
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