Meet Our Team
Board of Directors
Chair - Sheri Banville, BellMTS - Customer Account Specialist
Vice Chair - Christina Kenny, MBC - Manager Customer Services
Past Chair - Kevin Shaw, RBC - Senior Director, Credit Advice Centre
Secretary/Treasurer - Meagan Gillespie, Skybridge Americas - Training Manager
Executive Director - Bruce Rose
Ali Hussain, Rogers Communication - Manager, Consumer Experience
Alyx Cady, Petline Insurance - Director, Customer Operations
Jaclynn Saunders, RBC Credit Advice Center - Senior Manager
Belinda Manzano, Manitoba Public Insurance - Assistant Manager
Chad Stott, Scootaround - Director Rental Services
Ralph De Jong, TWCC - VP Client Relations and Business Development
Crystal Silva, Keyloop - Senior Manager
The MCCA Board of Directors is a passionate group of business leaders within Manitoba’s customer contact Industry. From startups to multinationals and SME’s, they have a breadth of knowledge that guides the direction of the organization to help create the conditions where member companies can thrive and grow.
Contact us at any time to ask questions or find our more about developing the skills you need to succeed at work and in your everyday life.