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Events

  • Emotional Intelligence
    Emotional Intelligence
    Emotional Intelligence
    Tue, Apr 30
    delivered via Zoom
    Apr 30, 2024, 9:00 a.m. – 12:00 p.m.
    delivered via Zoom
    Apr 30, 2024, 9:00 a.m. – 12:00 p.m.
    delivered via Zoom
  • Customer Service Professional Training
    Customer Service Professional Training
    Customer Service Professional Training
    Thu, May 02
    Delivered Virtually
    May 02, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    May 02, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Building Better Supervisors
    Building Better Supervisors
    Building Better Supervisors
    Tue, May 07
    100 Innovation Drive | UofM Smartpark
    May 07, 2024, 9:30 a.m. – 4:00 p.m.
    100 Innovation Drive | UofM Smartpark, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    May 07, 2024, 9:30 a.m. – 4:00 p.m.
    100 Innovation Drive | UofM Smartpark, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Qualities of an Effective Supervisor: Identify the key skills and attributes of an effective supervisor and assess your strengths and areas that require development.
  • Train the Trainer
    Train the Trainer
    Train the Trainer
    Wed, May 08
    Winnipeg
    May 08, 2024, 9:30 a.m. – 3:30 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    May 08, 2024, 9:30 a.m. – 3:30 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    An introduction to Adult learning
  • Encouraging Accountability
    Encouraging Accountability
    Encouraging Accountability
    Wed, May 15
    Virtual Webinar delivered via ZOOM
    May 15, 2024, 8:30 a.m. – 10:00 a.m.
    Virtual Webinar delivered via ZOOM
    May 15, 2024, 8:30 a.m. – 10:00 a.m.
    Virtual Webinar delivered via ZOOM
  • Emotional Intelligence
    Emotional Intelligence
    Emotional Intelligence
    Mon, May 27
    Delivered via Zoom
    May 27, 2024, 9:00 a.m. – 12:00 p.m.
    Delivered via Zoom
    May 27, 2024, 9:00 a.m. – 12:00 p.m.
    Delivered via Zoom
  • Email Communication
    Email Communication
    Email Communication
    Tue, May 28
    Delivered via ZOOM
    May 28, 2024, 9:00 a.m. – 12:00 p.m.
    Delivered via ZOOM
    May 28, 2024, 9:00 a.m. – 12:00 p.m.
    Delivered via ZOOM
  • Customer Service Professional Training
    Customer Service Professional Training
    Customer Service Professional Training
    Thu, Jun 06
    Delivered Virtually
    Jun 06, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Jun 06, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Why First Impressions Matter?
    Why First Impressions Matter?
    Why First Impressions Matter?
    Wed, Jun 12
    Session will be delivered via Zoom
    Jun 12, 2024, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Jun 12, 2024, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Customer service training for meaningful customer experiences.
  • Mastering AI in your Contact Center
    Mastering AI in your Contact Center
    Multiple Dates
    Mastering AI in your Contact Center
    Tue, Jun 18
    Winnipeg
    Jun 18, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Jun 18, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
  • Leadership Bootcamp - Intake 1
    Leadership Bootcamp - Intake 1
    Multiple Dates
    Leadership Bootcamp - Intake 1
    Wed, Jul 03
    Winnipeg
    Jul 03, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    Jul 03, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    The Importance of Leadership Skills in Call Centers
  • Customer Service Professional Training
    Customer Service Professional Training
    Customer Service Professional Training
    Thu, Jul 04
    Delivered Virtually
    Jul 04, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Jul 04, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Leadership Bootcamp - Intake 1
    Leadership Bootcamp - Intake 1
    Multiple Dates
    Leadership Bootcamp - Intake 1
    Wed, Jul 10
    Winnipeg
    Jul 10, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    Jul 10, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    The Importance of Leadership Skills in Call Centers
  • Why First Impressions Matter?
    Why First Impressions Matter?
    Why First Impressions Matter?
    Thu, Jul 11
    Session will be delivered via Zoom
    Jul 11, 2024, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Jul 11, 2024, 9:00 a.m. – 12:00 p.m.
    Session will be delivered via Zoom
    Customer service training for meaningful customer experiences.
  • Succession Planning
    Succession Planning
    Multiple Dates
    Succession Planning
    Tue, Jul 16
    Winnipeg
    Jul 16, 2024, 9:00 a.m. – 11:00 a.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Jul 16, 2024, 9:00 a.m. – 11:00 a.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Planning For the Next Generation of Leaders
  • Leadership Bootcamp - Intake 1
    Leadership Bootcamp - Intake 1
    Multiple Dates
    Leadership Bootcamp - Intake 1
    Wed, Jul 17
    Winnipeg
    Jul 17, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    Jul 17, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    The Importance of Leadership Skills in Call Centers
  • Mastering AI in your Contact Center
    Mastering AI in your Contact Center
    Multiple Dates
    Mastering AI in your Contact Center
    Mon, Jul 22
    Winnipeg
    Jul 22, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Jul 22, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
  • Leadership Bootcamp - Intake 1
    Leadership Bootcamp - Intake 1
    Multiple Dates
    Leadership Bootcamp - Intake 1
    Wed, Jul 24
    Winnipeg
    Jul 24, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    Jul 24, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
    The Importance of Leadership Skills in Call Centers
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