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Application

Thank you for choosing to join MCCA

MCCA represents a sector of 36,000+ individuals in Manitoba. Yes, we are growing and we are excited that you are part of that growth. If you have any questions regarding membership with MCCA or the application form, please connect with us at events@mcca.mb.ca.

Full Member

Full Member is a member in good standing with the MCCA, which is either engaged in the operation of a Customer Contact Centre or in an operation with a primary focus on Customer Contact Enhancement. Full Members have the right to 1 vote, through their designated representative, at the Annual General Meeting and special meetings of the Members.

Customer Contact Centre - A physical or virtual entity that may include a number of customer engagement channels across numerous sectors to facilitate communication between the provider of products and/or services with a potential, current or former consumer of such products or services.

Customer Contact Enhancement - To facilitate or enhance communication between the provider of products and/or services with a potential, current or former consumer of such products and services.

 

Small:        $500/annum   (99 employees or less)

Medium:   $1000/annum    (100 - 399 employees)

Large:        $1500/annum   (400 employees or more)


*Subsidiary business units affiliated with the Full Member may join as a Divisional Member @ $250/annum.

Vendor Member:

A member in good standing with the MCCA, which supplies goods, support or services to the Customer Contact Centre industry, but which is not involved with the actual operation of a Customer Contact Centre or in an operation with a primary focus on Customer Contact Enhancement.

Vendor:    $1000/annum

Associate Member:

All other organizations that do not meet the requirements of a Full Member or a Vendor Member. Associate Members are not eligible for Board nomination (no voting privilege) but are welcome to participate on MCCA committees.

Associate   $250/annum

Please note:

  • Membership is for a 12 month period from date of acceptance

  • Membership dues are non-refundable

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