Manitoba Customer Contact | Customer service | 135 Innovation Drive #100, Winnipeg, MB, Canada

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Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Upcoming Events

Where service meets excellence

Multiple Dates
Dealing with Difficult Customers
Thu, Oct 30
Delivered Virtually via Zoom
RSVP
Multiple Dates
Why First Impressions Matter?
Tue, Nov 04
Session will be delivered via Zoom
RSVP
Multiple Dates
The "S" Word
Thu, Nov 06
Zoom Conferencing
RSVP
Multiple Dates
Employee Motivation - giving it your best!
Wed, Nov 12
Virtual Event via Zoom Conferencing
RSVP
Multiple Dates
The Platinum Rule
Mon, Nov 17
Via Zoom Conferencing
RSVP
Multiple Dates
Customer Service Professional Training 2025
Wed, Nov 19
Delivered Virtually via Zoom
RSVP

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

Helping Hands

Helping Hands

Helping Hands

MCCA would like to extend our gratitude to all of our Emerging Certificate graduates for their support and participation in our Helping...

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Looking for a Career in Customer Service.

Looking for a Career in Customer Service.

Looking for a Career in Customer Service.

Are You Excited About Starting a Career in Customer Service? Embarking on a career in customer service can be an exhilarating and...

mbcustomercontact

2025 Customer Service Week - Assessments

2025 Customer Service Week - Assessments

2025 Customer Service Week - Assessments

During CSW, MCCA assessments are complimentary. More details on this service can be located at - https://www.mbcustomercontact.org/evalua...

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Sponsor Us

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