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A Unique Opportunity

The customer contact service Industry in Manitoba presents a unique opportunity to hit your target market while maintaining an extensive reach

Sponsorship

By partnering with MCCA, you will become a part of our community and obtain a direct connection to the world of customer service professionals.

At MCCA, we pride ourselves on creating customized sponsorship offers based on your target audience, your business objectives and your budget. We focus on delivering value to our partners by creating unique experiences for their targeted customers and raising brand awareness through innovative marketing strategies.

Benefits of being a MCCA sponsor:

1. Put Your Business in the Spotlight
Your presence at an MCCA event positions you and your business as a leading service provider for our Industry. You gain respect and credibility by standing out from the pack by prominently displaying your marketing materials.

2. Get in front of your Target Market
MCCA markets events to your target audience bringing these participants together for maximum ROI.  Take full advantage of this opportunity by making sure to create eye catching professional signs, marketing materials and product displays that will draw participants in.

3. Lead Generation and New Contacts
People will give up business cards and email addresses in exchange for samples, candy, promotional item giveaways, or a chance to win a great prize in a draw!

4. Get Your Brand Noticed
Being featured on MCCA’s website as a sponsor, positioning your logo on all event marketing materials, and having promotional items distributed on the day of the event are all great ways to leverage your sponsorship and get brand recognition.

5. New Clients, New Customers, New Business
Not only are the participants of the event potential new clients and customers, so are your fellow sponsors and vendors! You can form new business partnerships at events, meet like-minded business professionals, and start to grow your target market.

6. Give attendees a “taste” of your business
Bringing samples to an event as giveaways is a terrific way to capture attention from participants. Be creative and think of out of the box ways to stand out. By sharing a sample or trial offer of your product, you engage participants and increase your chances of turning them into new customers.

7. Market Your Business Inexpensively
We all know how much advertising can be pricey. Consider spending that same amount or less as a sponsor at an MCCA event. By leveraging the event to your advantage, there will be no limit on your potential ROI.

Take advantage of this opportunity to effectively brand your company!

Annual Sponsorship

Sponsorship packages can be customized to best suit your organization’s goals for brand awareness, engagement and contribution to community. We can combine events for a broader reach at a discounted price.

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Manitoba Excellence in Customer Contact Achievement Awards

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The purpose of the awards program is to recognize excellence and evoke pride in the Customer Contact Centre Industry. Each year, we celebrate partner organizations and their staff who exemplify the BEST that our industry has to offer.

Annual General Meeting

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Our annual general meeting (AGM) is a yearly gathering of our company's invested partners. At our AGM, the directors of MCCA present an annual report containing information for partners about the company's performance and strategy.

Customer Service Week

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Customer Service Week (CSW) is an opportunity to celebrate and recognize your customer service professionals who build lasting relationships by delivering excellent service all year round.

Women in Leadership - leadHERship

 

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Women from diverse industries, backgrounds and causes join to share their thoughts around leadership, influence, and how they impact the greater community!

It’s an exciting and inspiring time for women; more than ever, women are striving to be stronger, more confident, and reach higher goals, both personally and professionally.

Leadership Conference

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Our leadership conference (LC) provides the opportunity for business leaders to network and meet like-minded professionals. It is a great platform for leaders to exchange views and information, allowing them to discuss tomorrow's challenges as well as share ideas on how to leverage current business opportunities.

Best Practice Sessions

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Our Best Practice sessions offer you the chance to hear from like-minded Industry experts on a variety of valuable topics.  Here is the opportunity to network with MCCA partners and decision makers from a variety of Manitoba sectors.

Lunch and Learns

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Lunch and Learns are voluntary meetings, training sessions, or presentations that take place during the workday. They bring together people from across our industry in an informal atmosphere to collaborate and learn. Lunch and learns can drive personal, team and business development.

Industry Round Table (IRT)

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MCCA members unite annually to discuss topics and trends that shape the MB customer contact industry. MCCA staff presents a review of the association’s background, as well as new projects and events developed in response to the previous year’s roundtable. Board members facilitate group discussions while designated note takers capture the main idea of the discussions for future use.

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Educating, Inspiring and Serving since 1995

Email: mbcustomercontact.org

Phone: 204-290-2800

Address:

PMB #385 | 23-845 Dakota Street

Winnipeg, MB R2M 5M3

   

 

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Manitoba Customer Service and THINK are divisions of MCCA

 

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Sector Council Program funding provided by:

The Government of Canada                 The Manitoba Government

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