
Celebrating People, Process and performance
Since 1999, the Manitoba Customer Contact Association (MCCA) has honored the Manitoba Excellence in Customer Contact Achievement (MECCA) Awards. This awards program aims to acknowledge outstanding achievements and foster pride within the Customer Contact Centre Industry. Annually, we celebrate organizations and their teams that represent the pinnacle of excellence in our field.
Date: February 20, 2026
Time: 5:00 PM to 10:00 PM
Location: Caboto Centre, 1055 Wilkes Ave, Winnipeg

Nominate Today!
People Award Categories
As a member in good standing with MCCA, you qualify for two complimentary submissions. Ensure all submissions are completed by December 19, 2025. Any additional submissions will require a fee as specified on the application form.
Non members are also invited to join this annual recognition program. To obtain a fee schedule, contact events@mcca.mb.ca for more details.
5
Alan Sauvé Award
This award recognizes a person who exemplifies a positive outlook and attitude at work, home and in the community.
The following list of attributes is intended to help you identify the type of individual who may qualify for this award:
-
Self-motivated
-
Team player
-
Seeks learning opportunities for self improvement
-
Positive member of the community and workplace
-
Gives of themselves without expectation of personal gain
-
Open to new perspectives and willing to try new ideas
6
Team of the Year Award
This award recognizes individual teams (for example: sales, escalations, customer experience) that are truly exceptional and have demonstrated a positive contribution to customer service, their workplace environment, performance management, and the community. This category only applies to teams found in the Centre.

Organization Awards
MECCA AWARDS - Celebrating People, Process and Performance
01.
Community
This award recognizes outstanding voluntary contributions made by contact centres to the citizens of Manitoba between December 1, 2023 -November 30, 2024. The award recipient is selected for demonstrating tremendous spirit and enriching both their workplace and their community. *Virtual judging will take place between January 6 - 17, 2025.
03.
People's Choice
MCCA's People's Choice Award for Manitoba’s Favourite Company for Customer Service will be chosen through public vote.
Who will Manitoba choose? Will it be you?
*All partners in good standing will automatically be entered into this category. If you would prefer to be removed from this category please email bruce@mcca.mb.ca.
Applying is free, and you can boost your chances of winning by submitting applications for multiple categories! Ensure all applications are filled out and submitted by December 19, 2025.


