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Contact Centre Excellence

  • Feb 24, 2025
  • 2 min read

MECCA Organization Award winners announced!


ORGANIZATIONS continue to set benchmarks for standards of excellence in Manitoba’s customer contact centre Industry. 

 

Successful work environments are fostered through various critical elements, including comprehensive staff development programs, the establishment of healthy workplaces, the strategic use of technology, and the provision of fulfilling career opportunities that align with employees' aspirations and goals.


Awards were presented in the following categories:


Innovation

Health and Wellness

Training and Performance

Community

Employee Engagement

People's Choice


We extend our heartfelt gratitude to our MECCA Judges for their generous dedication to our industry!


Lisa Dabrowski

Stacey Cann

Michelle Clarke

Lila Larson

Laura Ruppel

Irene Sangilan

Justin Leschyson


And the winners are?


Innovation Large Centre - Manitoba Public Insurance

Health and Wellness Large Centre - Skybridge Americas

Health and Wellness Small Centre - Manitoba Blue Cross

Training and Performance Large Centre - RBC Winnipeg Advice Centre

Training and Performance Small Centre - Ecom Customer Care

Community Large Centre - RBC Winnipeg Advice Centre

Community Small Centre - Manitoba Blue Cross

Employee Engagement Large Centre - Manitoba Public Insurance

Employee Engagement Small Centre - Ecom Customer Care

People's Choice for Best Contact Centre - RBC Winnipeg Advice Centre


MECCA Awards - building an inspired workforce!


The MECCA Awards, a prestigious recognition program, aims to celebrate and honor the exceptional contributions and achievements of individuals and teams within various sectors. By acknowledging the hard work, dedication, and innovative spirit of employees, the MECCA Awards not only highlight outstanding performance but also foster a culture of inspiration and motivation across the workforce.


This initiative serves as a powerful tool for organizations to boost employee morale, enhance engagement, and create an environment where creativity and excellence thrive. Through a series of thoughtfully designed categories, the awards recognize diverse talents and efforts, encouraging a sense of community and collaboration among colleagues. Ultimately, the MECCA Awards play a crucial role in building a more inspired and committed workforce, driving organizations toward greater success and achievement.


MCCA Team



 
 
 

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Email: mbcustomercontact.org

Phone: 204-290-2800

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