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MECCA Awards

Celebrating People, Process and Performance


Since 1999, Manitoba Customer Contact Association (MCCA) has celebrated the Manitoba Excellence in Customer Contact Achievement (MECCA) Awards. The purpose of the awards program is to recognize excellence and evoke pride in the Customer Contact Centre Industry.  Each year, we celebrate organizations and their staff who exemplify the BEST that our industry has to offer. 

“Write a new ending for yourself, for the people you’re meant to serve and support, and for your culture.” B Brown


MCCA Board of Director Chair - Sheri Banville

MCCA is committed to connecting you with opportunities for learning and growth to attain exceptional levels of business excellence.


Tonight, we celebrate organizations and people who have distinguished themselves in championing innovation and delivering superior customer service. Your outstanding achievements are a testament to the spirit of the awards and our industry. Please join me in congratulating our Organizational and People award recipients and in wishing them continued success!


Group Seflie

People Award Winners

PEOPLE are the driving force behind the success of our dynamic Industry.


Each year we recognize the outstanding contributions of the Representatives, Leaders, Teams and Supports make to their organizations and the people they serve.

"The joy of leadership comes from seeing others achieve more than they thought they were capable of." S Sinek

Business People Applauding

Award Winners

ORGANIZATIONS continue to set benchmarks for standards of excellence in Manitoba’s customer contact centre Industry.


Successful work environments are fostered through staff development, healthy workplaces, use of technology and fulfilling career opportunities.

"Be genuine. Be remarkable. Be worth connecting with." S Godin

Alan Sauvé Award Winners

Giving can be as simple as saying “thank you” to someone and meaning it.

Megan Mailey

Bell MTS

Chantel Pavao




Simon Ritchie


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learn, grow and succeed with MCCA

Volunteer Recognition

"Start where you are, use what you have, do what you can! " A Ashe

Crystal Silva - Keyloop

Kevin Shaw - RBC
Sheri Banville - Bell MTS
Maria Kozak - Skybridge Americas

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