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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Upcoming Events

Where service meets excellence

Multiple Dates
Customer Service Professional Training 2025
Wed, Jul 16
Delivered Virtually via Zoom
RSVP
Multiple Dates
Managing Hybrid Teams
Wed, Jul 23
Via Zoom Conferencing
RSVP
Multiple Dates
Dealing with Difficult Customers
Thu, Jul 31
Delivered Virtually via Zoom
RSVP
Multiple Dates
Change Navigation
Tue, Aug 05
Zoom Conferencing
RSVP
Email Communication
Wed, Aug 06
Winnipeg
RSVP
Multiple Dates
Psychological Health and Safety in the Workplace
Thu, Aug 07
Virtual Event delivered via Zoom
RSVP

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

Emerging Leaders Certificate Program

Emerging Leaders Certificate Program

Emerging Leaders Certificate Program

The Emerging Leaders Certificate Program is a comprehensive training initiative designed specifically to assist leaders at every stage...

mbcustomercontact

The Unsung Heroes: How Contact Centers Power Your Daily Life

The Unsung Heroes: How Contact Centers Power Your Daily Life

The Unsung Heroes: How Contact Centers Power Your Daily Life

Let's explore the crucial role that contact centers play in everyday activities such as banking, online shopping, and tech support, which...

mbcustomercontact

7 Dynamic Leadership Training Tips to Propel Your Team Towards Success

7 Dynamic Leadership Training Tips to Propel Your Team Towards Success

7 Dynamic Leadership Training Tips to Propel Your Team Towards Success

In today’s fast-paced world, strong leadership is essential for guiding teams to achieve their best. Leadership training enhances a...

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