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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Upcoming Events

Where service meets excellence

Multiple Dates
Customer Service Professional Training 2025
Mon, Jun 16
Winnipeg
RSVP
Multiple Dates
Corporate Culture - building a plan that works!
Tue, Jun 17
Virtual Event delivered via Zoom
RSVP
Calling all Manitoba Customer Contact Members
Tue, Jun 24
Winnipeg
Learn more
Multiple Dates
Managing Hybrid Teams
Wed, Jun 25
Via Zoom Conferencing
RSVP
Multiple Dates
Dealing with Difficult Customers
Thu, Jun 26
Delivered Virtually via Zoom
RSVP
Multiple Dates
Why First Impressions Matter?
Wed, Jul 02
Session will be delivered via Zoom
RSVP

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

7 Dynamic Leadership Training Tips to Propel Your Team Towards Success

7 Dynamic Leadership Training Tips to Propel Your Team Towards Success

7 Dynamic Leadership Training Tips to Propel Your Team Towards Success

In today’s fast-paced world, strong leadership is essential for guiding teams to achieve their best. Leadership training enhances a...

mbcustomercontact

10 Guiding Principles for Leaders

10 Guiding Principles for Leaders

10 Guiding Principles for Leaders

Building Better Supervisors - virtual Leadership Conference The Building Better Supervisors leadership conference is designed for...

mbcustomercontact

Importance of Call Centers

Importance of Call Centers

Importance of Call Centers

Customers expect exceptional service, desiring swift and efficient resolutions to their issues. It's crucial for organizations to have...

mbcustomercontact

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