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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Upcoming Events

Where service meets excellence

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

10 Guiding Principles for Leaders

10 Guiding Principles for Leaders

10 Guiding Principles for Leaders

Building Better Supervisors - virtual Leadership Conference The Building Better Supervisors leadership conference is designed for...

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Importance of Call Centers

Importance of Call Centers

Importance of Call Centers

Customers expect exceptional service, desiring swift and efficient resolutions to their issues. It's crucial for organizations to have...

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Calling all Manitoba Customer Contact Members

Calling all Manitoba Customer Contact Members

Calling all Manitoba Customer Contact Members

Be part of MCCA’s 28th Annual General Meeting, where we celebrate our collective accomplishments, explore future directions, and engage...

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