Manitoba Customer Contact Association

Working for a stronger and more successful customer contact Industry

Our Training

Educating, Inspiring and Serving

Our Events

Empower your team to provide outstanding customer service

Join Us

Find your place here

Upcoming Events

Emotional Intelligence
Tue, Apr 30
delivered via Zoom
Apr 30, 2024, 9:00 a.m. – 12:00 p.m.
delivered via Zoom
Apr 30, 2024, 9:00 a.m. – 12:00 p.m.
delivered via Zoom
RSVP

Customer Service Professional Training
Thu, May 02
Delivered Virtually
May 02, 2024, 9:00 a.m. – 3:00 p.m.
Delivered Virtually
May 02, 2024, 9:00 a.m. – 3:00 p.m.
Delivered Virtually
Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
RSVP

Building Better Supervisors
Tue, May 07
100 Innovation Drive | UofM Smartpark
May 07, 2024, 9:30 a.m. – 4:00 p.m.
100 Innovation Drive | UofM Smartpark, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
May 07, 2024, 9:30 a.m. – 4:00 p.m.
100 Innovation Drive | UofM Smartpark, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
Qualities of an Effective Supervisor: Identify the key skills and attributes of an effective supervisor and assess your strengths and areas that require development.
RSVP

Train the Trainer
Wed, May 08
Winnipeg
May 08, 2024, 9:30 a.m. – 3:30 p.m.
Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
May 08, 2024, 9:30 a.m. – 3:30 p.m.
Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
An introduction to Adult learning
RSVP

Encouraging Accountability
Wed, May 15
Virtual Webinar delivered via ZOOM
May 15, 2024, 8:30 a.m. – 10:00 a.m.
Virtual Webinar delivered via ZOOM
May 15, 2024, 8:30 a.m. – 10:00 a.m.
Virtual Webinar delivered via ZOOM
RSVP

Emotional Intelligence
Mon, May 27
Delivered via Zoom
May 27, 2024, 9:00 a.m. – 12:00 p.m.
Delivered via Zoom
May 27, 2024, 9:00 a.m. – 12:00 p.m.
Delivered via Zoom
RSVP

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown