Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Our Training

Educating, Inspiring and Serving

Our Events

Empower your team to provide outstanding customer service

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Featured Events

Upcoming Events

Where service meets excellence

Customer Service Week 2024
Mon, Oct 07
Winnipeg
Oct 07, 2024, 9:00 a.m. – Oct 11, 2024, 3:00 p.m.
Winnipeg, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
Oct 07, 2024, 9:00 a.m. – Oct 11, 2024, 3:00 p.m.
Winnipeg, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
RSVP

Telephone Communication
Wed, Oct 16
Session to be delivered via ZOOM
Oct 16, 2024, 9:00 a.m. – 12:00 p.m.
Session to be delivered via ZOOM
Oct 16, 2024, 9:00 a.m. – 12:00 p.m.
Session to be delivered via ZOOM
Project a polished image that exudes competence and confidence.
RSVP

Emotional Intelligence
Fri, Oct 18
Winnipeg
Oct 18, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada
Oct 18, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada
RSVP

Women RISING
Tue, Oct 22
Winnipeg
Oct 22, 2024, 9:00 a.m. – 4:00 p.m.
Winnipeg, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
Oct 22, 2024, 9:00 a.m. – 4:00 p.m.
Winnipeg, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
RSVP

Multiple Dates
Elevating the Customer Experience
Wed, Oct 23
Winnipeg
Oct 23, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 135 Innovation Drive, Winnipeg, MB R3T 6B6, Canada
Oct 23, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 135 Innovation Drive, Winnipeg, MB R3T 6B6, Canada
RSVP

Change Navigation
Mon, Nov 04
Virtual Webinar delivered via Zoom
Nov 04, 2024, 9:00 a.m. – 12:00 p.m.
Virtual Webinar delivered via Zoom
Nov 04, 2024, 9:00 a.m. – 12:00 p.m.
Virtual Webinar delivered via Zoom
RSVP

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown