Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Our Training

Educating, Inspiring and Serving

Our Events

Empower your team to provide outstanding customer service

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Find your place here

Featured Event

Upcoming Events

Where service meets excellence

Management vs Leadership
Mon, Dec 09
Winnipeg
Dec 09, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada
Dec 09, 2024, 9:00 a.m. – 12:00 p.m.
Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada
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Multiple Dates
A Helping Hand
Tue, Dec 10
Winnipeg
Dec 10, 2024, 9:00 a.m. – 1:00 p.m.
Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
Dec 10, 2024, 9:00 a.m. – 1:00 p.m.
Winnipeg, 135 Innovation Dr #100, Winnipeg, MB R3T 6E3, Canada
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Industry Round Table
Thu, Dec 12
Winnipeg
Dec 12, 2024, 9:00 a.m. – 1:00 p.m.
Winnipeg, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
Dec 12, 2024, 9:00 a.m. – 1:00 p.m.
Winnipeg, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
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Change Navigation
Thu, Dec 12
Virtual Webinar delivered via Zoom
Dec 12, 2024, 9:00 a.m. – 12:00 p.m.
Virtual Webinar delivered via Zoom
Dec 12, 2024, 9:00 a.m. – 12:00 p.m.
Virtual Webinar delivered via Zoom
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Multiple Dates
Why First Impressions Matter?
Tue, Jan 07
Session will be delivered via Zoom
Jan 07, 2025, 9:00 a.m. – 12:00 p.m.
Session will be delivered via Zoom
Jan 07, 2025, 9:00 a.m. – 12:00 p.m.
Session will be delivered via Zoom
Customer service training for meaningful customer experiences.
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Multiple Dates
Customer Service Professional Training 2025
Wed, Jan 15
Delivered Virtually via Zoom
Jan 15, 2025, 9:00 a.m. – 3:00 p.m.
Delivered Virtually via Zoom
Jan 15, 2025, 9:00 a.m. – 3:00 p.m.
Delivered Virtually via Zoom
Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
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“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown