Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

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Educating, Inspiring and Serving

Our Events

Empower your team to provide outstanding customer service

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Upcoming Events

Where service meets excellence

Multiple Dates
Dealing with Difficult Customers
Thu, Apr 24
Delivered Virtually via Zoom
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Emotional Intelligence
Fri, Apr 25
Winnipeg
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Social Intelligence
Tue, Apr 29
Winnipeg
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Multiple Dates
Why First Impressions Matter?
Tue, May 06
Session will be delivered via Zoom
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Multiple Dates
Employee Motivation - giving it your best!
Wed, May 14
Virtual Event via Zoom Conferencing
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Multiple Dates
Elevating the Customer Experience
Thu, May 15
Delivered via Zoom
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“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

Prioritize CX. Amplify your Business

According to recent studies, an impressive 54% of local business leaders have expressed the belief that existing customers are...

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Measuring the Impact of Customer Service Training

Key Metrics for Evaluating Customer Service Training Effectiveness To assess the effectiveness of customer service training initiatives,...

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CALL FOR MCCA BOARD OF DIRECTOR NOMINATIONS

CALL FOR BOARD OF DIRECTOR NOMINATIONS - Is this the LEADERSHIP opportunity for you? The Manitoba Customer Contact Association (MCCA)...

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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Upcoming Events

Where service meets excellence

Latest News

Prioritize CX. Amplify your Business

Measuring the Impact of Customer Service Training

CALL FOR MCCA BOARD OF DIRECTOR NOMINATIONS

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