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Manitoba Customer Contact Association
 

Building a strategic partnership with Manitoba.
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Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Featured Events

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Upcoming Events

Where service meets excellence
  • Elevating the Customer Experience
    Elevating the Customer Experience
    Multiple Dates
    Elevating the Customer Experience
    Thu, Sep 12
    Winnipeg
    Sep 12, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Drive, Winnipeg, MB R3T 6B6, Canada
    Sep 12, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Drive, Winnipeg, MB R3T 6B6, Canada
  • Enhance your contact center with AI for better CX
    Enhance your contact center with AI for better CX
    Enhance your contact center with AI for better CX
    Thu, Sep 12
    Winnipeg
    Sep 12, 2024, 3:00 p.m. – 5:00 p.m.
    Winnipeg, 115 Bannatyne Ave suite 200, Winnipeg, MB R3B 0R3, Canada
    Sep 12, 2024, 3:00 p.m. – 5:00 p.m.
    Winnipeg, 115 Bannatyne Ave suite 200, Winnipeg, MB R3B 0R3, Canada
  • Succession Planning
    Succession Planning
    Multiple Dates
    Succession Planning
    Mon, Sep 16
    Winnipeg
    Sep 16, 2024, 9:00 a.m. – 11:00 a.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Sep 16, 2024, 9:00 a.m. – 11:00 a.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Planning For the Next Generation of Leaders
  • Telephone Communication
    Telephone Communication
    Telephone Communication
    Wed, Sep 18
    Session to be delivered via ZOOM
    Sep 18, 2024, 9:00 a.m. – 12:00 p.m.
    Session to be delivered via ZOOM
    Sep 18, 2024, 9:00 a.m. – 12:00 p.m.
    Session to be delivered via ZOOM
    Project a polished image that exudes competence and confidence.
  • Change Navigation
    Change Navigation
    Change Navigation
    Tue, Sep 24
    Virtual Webinar delivered via Zoom
    Sep 24, 2024, 9:00 a.m. – 12:00 p.m.
    Virtual Webinar delivered via Zoom
    Sep 24, 2024, 9:00 a.m. – 12:00 p.m.
    Virtual Webinar delivered via Zoom
  • Email Communication - Beyond the Basics
    Email Communication - Beyond the Basics
    Email Communication - Beyond the Basics
    Wed, Sep 25
    Winnipeg
    Sep 25, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada
    Sep 25, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 75 Scurfield Blvd. #3, Winnipeg, MB R3Y 1P6, Canada

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

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