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Manitoba Customer Contact Association

Building a strategic partnership with Manitoba.

Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Upcoming Events

Where service meets excellence

Multiple Dates
Psychological Health and Safety in the Workplace
Thu, Jun 05
Virtual Event delivered via Zoom
RSVP
Multiple Dates
Customer Expectations - Setting the Standard for Success
Tue, Jun 10
Virtual Event via Zoom Conferencing
RSVP
Multiple Dates
Artificial Intelligence (AI) - transforming customer interactions
Wed, Jun 11
Virtual event via Zoom Conferencing
RSVP
Multiple Dates
Customer Service Professional Training 2025
Mon, Jun 16
Winnipeg
RSVP
Multiple Dates
Corporate Culture - building a plan that works!
Tue, Jun 17
Virtual Event delivered via Zoom
RSVP
Calling all Manitoba Customer Contact Members
Tue, Jun 24
Winnipeg
Learn more

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

Latest News

10 Guiding Principles for Leaders

10 Guiding Principles for Leaders

10 Guiding Principles for Leaders

Building Better Supervisors - virtual Leadership Conference The Building Better Supervisors leadership conference is designed for...

mbcustomercontact

Importance of Call Centers

Importance of Call Centers

Importance of Call Centers

Customers expect exceptional service, desiring swift and efficient resolutions to their issues. It's crucial for organizations to have...

mbcustomercontact

Calling all Manitoba Customer Contact Members

Calling all Manitoba Customer Contact Members

Calling all Manitoba Customer Contact Members

Be part of MCCA’s 28th Annual General Meeting, where we celebrate our collective accomplishments, explore future directions, and engage...

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