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Manitoba Customer Contact Association
 

Building a strategic partnership with Manitoba.
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Educating, Inspiring and Serving

Empower your team to provide outstanding customer service

Find your place here

Upcoming Events

Where service meets excellence
  • Mastering AI in your Contact Center
    Mastering AI in your Contact Center
    Multiple Dates
    Mon, Jul 22
    Winnipeg
    Jul 22, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Jul 22, 2024, 9:00 a.m. – 12:00 p.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
  • Management vs. Leadership
    Management vs. Leadership
    Tue, Jul 30
    Zoom Conference
    Jul 30, 2024, 9:00 a.m. – 12:00 p.m.
    Zoom Conference
    Jul 30, 2024, 9:00 a.m. – 12:00 p.m.
    Zoom Conference
  • Lateral Thinking Tools
    Lateral Thinking Tools
    Wed, Jul 31
    Zoom Conference
    Jul 31, 2024, 1:00 p.m. – 4:00 p.m.
    Zoom Conference
    Jul 31, 2024, 1:00 p.m. – 4:00 p.m.
    Zoom Conference
  • Telephone Communication
    Telephone Communication
    Wed, Aug 21
    Session to be delivered via ZOOM
    Aug 21, 2024, 9:00 a.m. – 12:00 p.m.
    Session to be delivered via ZOOM
    Aug 21, 2024, 9:00 a.m. – 12:00 p.m.
    Session to be delivered via ZOOM
    Project a polished image that exudes competence and confidence.
  • Customer Service Professional Training
    Customer Service Professional Training
    Thu, Sep 05
    Delivered Virtually
    Sep 05, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Sep 05, 2024, 9:00 a.m. – 3:00 p.m.
    Delivered Virtually
    Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
  • Succession Planning
    Succession Planning
    Multiple Dates
    Tue, Jul 16
    Winnipeg
    Jul 16, 2024, 9:00 a.m. – 11:00 a.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Jul 16, 2024, 9:00 a.m. – 11:00 a.m.
    Winnipeg, 135 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
    Planning For the Next Generation of Leaders

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”

Brené Brown

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