10 Guiding Principles for Leaders
- mbcustomercontact
- May 19
- 2 min read
Building Better Supervisors - virtual Leadership Conference
The Building Better Supervisors leadership conference is designed for individuals who have recently assumed supervisory roles or are anticipated to become supervisors. It also provides an excellent refresher for experienced supervisors. Attendees will gain insights into the qualities of an effective coach and learn processes for guiding employees to achieve optimal performance. Additionally, they will learn how to set performance benchmarks and provide the necessary support to ensure employees understand expectations.
Conference Schedule:
Tuesday - May 20, 9 am to 12 noon - Qualities of an Effective Leader
Wednesday - May 21, 9 am to 12 noon - Coaching to Peak Performance
Wednesday - May 21, 1 pm to 4 pm - Effective Communication
Thursday - May 22, 9 am to 12 noon - Decision Making
Thursday - May 22, 1 pm to 4 pm - Problem Solving
Friday - May 23, 9 am to 12 noon - Facilitating Teamwork
Individuals completing the entire program will receive a certificate of recognition as well as 18 credit hours towards the MCCA Applied Management Certificate Program.
We have handpicked the following talks from ted.com to aid in your professional development and enhance your learning this week. Further details are provided below.
10 guiding principles for leaders
It never hurts to have a basic set of guiding principles. Let these insightful talks help shape, redefine and build out your own leadership goals.
Tips for inclusive leadership
Leadership that includes and values everyone is the future of successful business. These talks curated in partnership with Brightline Initiative CEO Ricardo Vargas give great tips on how to be an inclusive leader.
MCCA offers online assessments designed to assist you in developing the skills needed for a supervisory role. If you're interested in assessing your current knowledge baseline, review the list below. If anything catches your eye, contact us, and we can provide you with a personalized link. Rest assured, all assessments are confidential, and only you will have access to the results! All assessments are complimentary for Conference attendees.
Construct | Criteria assessments (candidate facing name*) | What is measured | Workplace outcomes |
Aptitude, Cognitive Ability | Cognify (Interactive Aptitude Assessment) UCognify (Interactive Aptitude Assessment) General Aptitude Mobile Evaluation (GAME) (General Aptitude Assessment) Cognitive Aptitude Test (CCAT)(Aptitude Assessment) Universal Aptitude Test (UCAT) (Aptitude Assessment) Mechanical Reasoning (CMRA) (Mechanical Reasoning Assessment) Attention Skills (CAST) (Attention Skills Assessment) Wiesen Test of Mechanical Aptitude (WTMA) (Mechanical Aptitude Assessment) Minicog Rapid Assessment Battery (MRAB) (Attention Skills Assessment) | Problem solving Attention to detail Learning ability Mechanical reasoning Concentration and focus | Better job performance Reduced turnover (involuntary) Improved training outcomes Increased productivity |
Personality | Employee Personality Profile (EPP) (Workplace Behavior Assessment) Workplace Alignment Assessment (WAA) (Workplace Alignment Assessment) Criteria Personality Inventory (CPI) (Workplace Behavior Assessment) Sales Achievement Predictor (SalesAP) (Workplace Behavior Assessment) Customer Service Aptitude Profile (CSAP) (Workplace Behavior Assessment) Illustrait (Workplace Behavior Assessment) | General personality traits How candidates behave and interact with others How well candidates “fit” with the job requirements (EPP) and the organizational environment (WAA) Work factors that are most important to a candidate (WAA) | Increased job satisfaction and engagement Improved communication and teamwork Increased organizational commitment and engagement Reduced turnover (voluntary) |
Emotional Intelligence | Emotify (Emotional Intelligence Assessment) | Emotional perception, understanding and management | Improved leadership and customer satisfaction Improved communication and teamwork |
Risk | Work Safety Profile (WSP) (Safety Assessment) Work Productivity Profile (WPP) (Work Attitudes Assessment) | Safety attitudes Safety beliefs Integrity and honesty | Improved safety motivation and participation Reduced LTIs, MTIs and work cover claims Reduced incidence of behaviors such as fraud, theft, dishonesty, shrinkage and absenteeism |
Skills Tests | Basic Skills (CBST) (Workplace Skills Test) Computer Literacy & Internet Knowledge Test (CLIK) (Computer and Internet Skills Test) Language Proficiency Test - English (CLPT) (English Language Proficiency Test) Language Proficiency Test Express - English (CLPT Express) (English Language Proficiency Test) Microsoft PowerPoint 365 (PowerPoint 365) Microsoft Word 365 (Word 365) Microsoft Excel 365 (Excel 365) Microsoft Suite 2016 (Excel 2016, PowerPoint 2016 and Word 2016) Typing Test and Ten Key Test (Typing Test and Ten Key Test) | Job readiness Basic computer skills English language proficiency Microsoft office suite proficiency Typing and data entry speed and accuracy | Reduced training requirements Increased productivity |
Video | Key skills and experience required for the role | Reduced time to hire Enhanced D&I Consistent, structured and fair candidate screening Enhanced candidate experience |
MCCA - where service meets excellence!
For more information or just to say hello - contact Bruce at bruce@mcca.mb.ca.
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