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"Every day, you have the power to choose our better history — by opening your hearts and minds, by speaking up for what you know is right."

- Michelle Obama

Women In Leadership

About the Event

Manitoba Customer Contact presents leadHERship 2023 - October 17, 2023


Women are powerful agents of change, and the far-reaching benefits of diversity and gender parity in leadership and decision-making are increasingly recognized in all spheres. Still, women continue to be vastly under-represented in decision-making in politics, businesses, and communities.


Women as leaders and decision-makers at all levels are critical to advancing gender justice and gender equality—and to furthering economic, social, and political progress for all.


  • When women are meaningfully represented and engaged in leadership bodies—such as legislatures, courts, executive boards, community councils—laws, rulings, and decisions are more likely to be inclusive, representative, and take diverse views into account.

  • Women’s leadership within households, including decision-making over land and household income, improves access to education and healthcare for their families.

  • Countries with a greater proportion of women as top decision-makers in legislatures have lower levels of income inequality.

  • When women hold more executive leadership positions, their companies are more profitable: companies in the top-quartile for gender diversity on executive teams are 21% more likely to outperform the national average.


A way forward: The case for balancing the power equation in leadership has never been more clear: elevating women in decision-making benefits politics, businesses, and communities. But progress in women’s leadership will not happen automatically. The below actions we can take together—across governments, corporations, academia, non-profits, and civil society—to balance power in leadership and decision-making:

  • Change the narrative on women in leadership and confront socio-cultural drivers of gender inequality. Commit to gender parity in leadership.

  • Implement laws and regulations that guarantee a safe and open environment for women’s participation and leadership.

  • Establish policies and practices that encourage women’s leadership and promote gender parity.

  • Invest in and develop public services and programs that enable women to succeed as leaders.

  • Enable and support women’s organizations and movements.

A brave leader is someone who says I see you. I hear you. I don’t have all the answers, but I’m going to keep listening and asking questions. Brene Brown

Time and Location
October 17, 9:00 AM - 5:00 PM
100 Innovation Drive | UofM Smartpark, 100 Innovation Dr, Winnipeg, MB R3T 6A8, Canada
You can also join us virtually for the day. Click on the "purchase tickets" button to learn more.


Keynote Speaker

Keri Schwebius - Creating Psychological Safety in the Workplace 

Keri is passionate about leadership and creating workplaces where people feel valued and thrive.

Before becoming a Certified Executive Coach and President of Ellevate Executive Coaching, Keri spent more than 20 years in corporate communications helping executive teams communicate with stakeholders. During this time, she was a messenger and advisor for leaders. This led her to the field of leadership—as a leader herself, then empowering others to become leaders.

Keri’s passion for leadership led her to complete a Masters of Arts in Leadership and a Graduate Certificate in Executive Coaching at Royal Roads University. She also holds accreditations in emotional intelligence, change management and communications. She has spoken to audiences worldwide on various leadership topics.

Keri has a genuine desire to make a positive change in the world, working with clients and as Chair of the Board of Directors of City Kidz Regina and Co-Chair of Women in Leadership Foundation, Saskatchewan chapter.

Overview of the Presentation

Keynote – 9:00 am to 10:30 am

  • Introduction

    • Understanding Psychological Safety & Why it’s Integral to Leverage the Potential of Diversity in the Workplace

  • How Psychologically Safe is Your Workplace?

  • Examples

  • Developing Psychological Safety – Key Steps

  • Developing Psychological Safety – Leadership Actions

  • Q & A

  • Break 10:30 to 10:45

  • Activity & Discussion 10:45 to 12:00

  • Activity in breakout groups: Psychological Safety Case Studies

  • Reflection and Action Planning – what will you do to increase the psychological safety on your team?

Keynote Speaker

Lyanne Campbell - Chasing Dreams, Discovering Purpose: Igniting the Fire Within

Lyanne Campbell is an accomplished marketing strategist and mastermind facilitator with a strong background in business.


With 30+ years of experience in various roles within and outside of the credit union system, Lyanne brings extensive knowledge and expertise to the table. Growing up in an entrepreneurial family, she developed a focused and strategic mindset from a young age.


Lyanne's passion for marketing began early and she has been recognized with numerous national awards for innovative campaigns and materials developed by herself or with her team. In addition to her practical experience, she holds prestigious designations and is committed to lifelong learning.


Lyanne's love for fitness and adventure, along with her unique perspective and genuine desire to help, make her an invaluable resource for leaders in any industry.

Session: 1:00 pm to 2:30 pm

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Overview of the Presentation

In an inspiring keynote address, Lyanne takes her audience on an incredible journey through significant moments in time that have shaped her career and personal growth. Like a master storyteller, she will unravel her life’s narrative, taking us from humble beginnings of a summer student to the heights of remotely leading marketing team within a $2B organization, to having a rewarding career as an entrepreneur. This is a story of resilience, determination, and unwavering self-belief.


Lyanne emphasizes the importance of knowing one's worth and the tremendous impact a supportive network can have on individual success. She believes in the power of recognizing and uplifting others and highlights how this inspiration can create a ripple effect not just on individuals, but entire teams.


Trust and a growth mindset are instrumental in achieving greatness, Lyanne explains, as well as engaging in hard conversations to foster growth and development.


Encouraging her audience to follow their dreams and know their purpose, Lyanne emphasizes the significance of putting oneself first. Taking care of personal well-being is crucial in achieving both professional and personal success.


In this captivating journey through different moments in her life, Lyanne gifts us with invaluable life lessons to carry in our hearts and ignite the fire within. Prepare to be moved, inspired, and empowered as we learn to understand our worth, foster powerful networks, inspire others, build trust, and cultivate an unwavering commitment to growth. The keynote speech is an enchanting tapestry of wisdom, woven through time, urging us all to rise and embrace the extraordinary potential that resides within each of us.

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Finding your Rhythm

As women in leadership, we wear many hats - symbolic of the numerous roles and responsibilities we hold.  Rather than seeing these in competition, there is a way to embrace these hats by finding the right rhythm to navigate our various journeys. Consider why and how we must infuse our rhythms with healthy tempos of self-care, mutual empowerment, and collaboration.

Be prepared to be immersed in self-reflection, sharing and enlightenment as we “find our rhythm” together!

Kerry, Michelle, Andrea and Lila

Sponsorship Opportunities

We invite you to partner with us to elevate your organization's visibility in the customer contact community and be an active participant in sharing ideas, growing business and being a catalyst for talent in the sector.


Join us for a unique opportunity. The customer contact service Industry in Manitoba presents a unique opportunity to hit your target market while maintaining an extensive reach.


Click the button below to learn more about the sponsorship opportunities available for leadHERship 2023, or contact us directly at 

Get to Know Us

leadHERship is a program of Manitoba Customer Contact!

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