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Building Better Supervisors

The Building Better Supervisors is a series of workshops designed to develop skilled, efficient and effective supervisors.



What you will Learn?

 

Coaching Workers to Peak Performance:  Understand the attributes of being an effective coach. Learn to establish performance benchmarks and the necessary supports that will help employees succeed.

 

Decision Making:  Examine the criteria for delegating decision making responsibilities and determine the degree to which others should be involved in decision making.

 

Introduction to Effective Communication:  Learn how to articulate in an accurate and concise manner and how to identify the elements in the communication process.

 

Facilitating Teamwork:  Learn how to define the characteristics of a team and the benefit of creating cohesive teams. Learn the stages of team development and a three-stage process to resolve conflicts.

 

Problem Solving:  Learn to articulate the importance of knowing how to solve problems and use tools and strategies to solve workplace issues.

 

Qualities of an Effective Supervisor:  Identify the key skills and attributes of an effective supervisor and assess your strengths and areas that require development.

 

What you will Gain.

 

  • A defined process for coaching employees to peak performance

  • The ability to draw on the diversity among team members to enhance results

  • Tools and methods to solve workplace problems

  • Strategies to support employees through the phases of change

  • Approaches for enhancing employee engagement

  • Increased productivity through the use of various task management techniques

 

Dates: May 7, 14, 21

 

Time for all sessions: 9:30 am to 3:30 pm | in-class delivery

 

Registration Fees:

 

Members: $650

Non-Members: $950


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