Mon, May 27
|Delivered via Zoom
Emotional Intelligence
Time & Location
May 27, 2024, 9:00 a.m. – 12:00 p.m.
Delivered via Zoom
About the Event
Emotional Intelligence - ZOOM
Date(s): Monday, May 27, 2024
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC - delivered via Zoom
Cost: $99.00 (plus GST) - currently being offered as complimentary
Description:
Emotional Intelligence is the ability to manage ourselves and our relationships effectively by identifying, assessing, and managing the emotions of one's self, others, and groups. In this workshop, we explore the key components of emotional intelligence: Self-Awareness, Self-Management, Social Awareness, Internal Motivation and Social Skills.
Gain a solid foundation of EI as we:
- Define and discuss Emotional Intelligence (EI)
- Self-assess your Emotional Intelligence while building EI skills
- Discuss empathy and the importance of seeing multiple perspectives
- Understand the Platinum Rule
- Develop an action plan to work on Self-awareness and Emotional Intelligence
This session is for frontline staff, teams, emerging leaders and current leaders.
The session will be delivered as part of MTEC's partnership with the Manitoba Customer Contact Association
*This training session is currently being offered free of charge.
Register at https://mtec.mb.ca/contact-us.asp?type=register&course=333&sessionid=8929#frmContact.