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Sharing Ideas and Resources from Industry Influencers


7 Sacred Teachings in Leadership Development
The 7 Sacred Teachings, also referred to as the Teachings of the Seven Grandfathers, are a series of lessons on human behavior. This series is aimed at both Indigenous and Non-Indigenous leaders, emphasizing collaboration to reintegrate Indigenous values through the 7 Sacred Teachings. Â Â Â Each module will delve deeply into the various teachings, emphasizing their practical application within the framework of leadership roles. This exploration will not only provide a theoreti
mbcustomercontact
Nov 41 min read


2025 Industry Round Table
Join us on December 11, 2025 for the MCCA Industry Round Table event being held at 100 Innovation Drive. Each year, MCCA members and stakeholders come together to discuss the topics and trends that influence the MB customer contact industry. Board members lead group discussions with the attendees, and designated note takers record the key points for future reference. The outcomes of these discussions assist in developing new programming and events for the upcoming season, ens
mbcustomercontact
Oct 292 min read


Make Training and Development Part of Your Corporate Landscape
THINK, a division on MCCA, provides leading-edge training customized to meet your needs. In addition, numerous courses are available right now to upskill and reskill your workforce, including new workers. Our unique advantage as a trusted training provider in Manitoba is that we work with you to clearly define your training requirements and customize solutions to fit your specific needs. We also provide instructors that have both academic and industry credentials, supplying
mbcustomercontact
Oct 223 min read
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