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Sharing Ideas and Resources from Industry Influencers


Skills for Managing Customer Service Performance
In partnership with the University of Manitoba, Extended Education, the Certificate in Applied Management (CAM) was designed to provide...
mbcustomercontact
Aug 23, 20242 min read


2025 MECCA Awards - Celebrating People, Process and Performance
2025 MECCA Awards - Celebrating People, Process and Performance BUILDING AN INSPIRED WORKFORCE Since 1999, Manitoba Customer Contact...
mbcustomercontact
Aug 20, 20241 min read


Women In Leadership 2024 - Women RISING
To become leaders, individuals need to adopt a leadership identity and cultivate a sense of purpose. Leadership is demonstrated through...
mbcustomercontact
Aug 14, 20243 min read
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