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2023-25 MCCA Board of Directors Announced

Updated: Jul 11, 2023

It's Official, 2023-2025 MCCA Board of Directors announced on June 20, 2023 - Annual General Meeting.

Great people + Great work = Great service


Chair - Sheri Banville, BellMTS - Customer Account Specialist Vice Chair - Christina Kenny, MBC - Manager Customer Services Past Chair - Kevin Shaw, RBC - Senior Director, Credit Advice Centre Executive Director - Bruce Rose Directors

Ali Hussain, Rogers Communication - Manager, Consumer Experience Alyx White, Petline Insurance - Director, Customer Operations Jaclynn Saunders, RBC Credit Advice Center - Senior Manager Belinda Manzano, Manitoba Public Insurance - Assistant Manager Chad Stott, Scootaround - Director Rental Services Ralph De Jong, TWCC - VP Client Relations and Business Development Crystal Silva, Keyloop - Senior Manager Meagan Gillespie, Skybridge Americas - Training Manager


The MCCA Board of Directors is a passionate group of business leaders within Manitoba’s customer contact Industry. From startups to multinationals and SME’s, they have a breadth of knowledge that guides the direction of the organization to help create the conditions where member companies can thrive and grow.

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