top of page
Search

Celebrate People, Process and Performance


MANITOBA EXCELLENCE IN CUSTOMER CONTACT ACHIEVEMENT AWARDS

We are celebrating 24 years of Customer Contact Achievement!

Since 1999, Manitoba Customer Contact Association (MCCA) has celebrated the Manitoba

Excellence in Customer Contact Achievement (MECCA) Awards. The purpose of the awards program is to recognize excellence and evoke pride in the Customer Contact Centre Industry. Each year, we celebrate organizations and their staff who exemplify the BEST that our industry has to offer. ​


Awards will be handed out in the following categories:​​​​​​​​​

People Awards:

Representative of the Year Leader of the Year Alan Sauvé Volunteer Award Support Award Team Award 5 year and 10 year Volunteer Awards

Organization Awards:

Innovation Training and Performance Health and Wellness Employee Engagement Community People's Choice


Recognize your Process and Performance


Each year, we celebrate organizations and their staff who exemplify the BEST that our Industry has to offer.


Organization Award Categories


Innovation Award​

This award recognizes Contact Centres that have employed new or enhanced technology, processes, or the like in order to improve their customer and/or employee experience.​


Training and Performance Award

This award recognizes Contact Centres that demonstrate a dedication to developing the skills of its workforce and that provide opportunities for Industry advancement and future growth.


Health and Wellness Award

This award recognizes Contact Centres that help their employees enhance their personal and professional lives through a wide-ranging wellness program.​


Employee Engagement Award

This award recognizes Contact Centres where employee surveys boast of job accomplishment and career fulfillment.​


People's Choice Award

MCCA's People's Choice Award for Manitoba’s Favourite Company for Customer Service will be chosen through public vote.​


Community Award

This award recognizes outstanding voluntary contributions made by Contact Centres to the citizens of Manitoba between December 1, 2022 -November 30, 2023.


Recognize your People


Each year, we celebrate organizations and their staff who exemplify the BEST that our Industry has to offer.


Nominate your representatives, leaders, support people and teams today.


All MECCA details can be sourced at https://www.mbcustomercontact.org/mecca-awards.

5 views0 comments

Recent Posts

See All
bottom of page