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Connect with Knowledge

Learn with THINK!


Built with flexibility in mind, our training can be adapted to suit any profession in a variety of industries.


The pillars below have been meticulously designed and strategically implemented to serve as a solid foundation for guiding you and your team towards discovering topics that resonate with your interests and goals.


These pillars stand as a testament to our commitment to providing you with valuable resources and support in your quest for knowledge and growth. As we strive for excellence, we constantly refine and enhance our offerings to ensure that they align with your evolving needs and aspirations.


If, by any chance, you do not find what you seek among these pillars, we encourage you to reach out to us. Your feedback is invaluable in helping us tailor our services to better cater to your unique requirements and preferences. 


ADMINISTRATIVE PROFESSIONALS

CUSTOMER CONTACT PROFESSIONALS

PERSONAL DEVELOPMENT

LEADERSHIP DEVELOPMENT


We are known for creating compelling and successful training programs, acknowledged by a range of industries, with an increasing demand for our services. 


We believe all organizations benefit from investing in continuing professional and personal development opportunities



 

ELCP Class announced for early 2025!



The Emerging Leaders Certificate Program is a comprehensive training initiative designed to empower individuals at all stages of their leadership journey within the dynamic Call Centre environment. In an era marked by rapid transformations and evolving demands, this program equips participants with essential tools and strategies to effectively navigate the challenges and opportunities inherent in their roles.


By focusing on key competencies such as coaching, communication, personal effectiveness, and professional skills, the program enables leaders to enhance their capabilities and adaptability in a competitive landscape. Through interactive workshops, practical exercises, and expert guidance, participants gain valuable insights and practical techniques to excel in their leadership roles and drive organizational success.


Classes start early February 2025.


Looking for more information, contact events@mcca.mb.ca.



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