We motivate individuals to discover the leader within.
MCCA hosted another successful "helping hands" learning session for approximately 97 individuals looking for work in the customer service Industry in Manitoba.
More info on our "helping hands" programming can be sourced at https://www.mbcustomercontact.org/events-1/a-helping-hand-2024-04-25-09-00.
Our approach produces:
● Confidence
● Influencing skills
● Awareness of obstacles hindering our success
● Goal-setting strategies that stick
● Enhanced communication skills
Our program -
A Helping Hand
This course provides introductory knowledge on how to write a resume as well as basic interview skills to help accelerate your job search.
Topics include:
Resume Writing - a step by step session on how to make the perfect resume.
Steps:
Pick a format
Adding basic contact information
Including work experience
Considering your volunteer work and the impact it can have on finding a job
Education overview
Top it off with some skills and interests
Writing an effective summary statement
Tailoring your resume to the job
Basic Interview Skills - the skills you need in a job interview.
Top 10 skills to be discussed:
Research
Preparation
Punctuality
Professionalism
Communication
Listening
Ask Questions
Confidence
Our partners are an important part of our continued success. Through their generous donations, MCCA is able to reach thousands of people with our personal leadership development curriculum. Thank you to all of our generous partners.
For more information contact events@mcca.mb.ca.