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Reaching Higher

We motivate individuals to discover the leader within.


MCCA hosted another successful "helping hands" learning session for approximately 97 individuals looking for work in the customer service Industry in Manitoba.


More info on our "helping hands" programming can be sourced at https://www.mbcustomercontact.org/events-1/a-helping-hand-2024-04-25-09-00.


Our approach produces:


● Confidence


● Influencing skills


● Awareness of obstacles hindering our success


● Goal-setting strategies that stick


● Enhanced communication skills





Our program -


A Helping Hand


This course provides introductory knowledge on how to write a resume as well as basic interview skills to help accelerate your job search.


Topics include:


Resume Writing - a step by step session on how to make the perfect resume.


Steps:

  • Pick a format

  • Adding basic contact information

  • Including work experience

  • Considering your volunteer work and the impact it can have on finding a job

  • Education overview

  • Top it off with some skills and interests

  • Writing an effective summary statement

  • Tailoring your resume to the job


Basic Interview Skills - the skills you need in a job interview.


Top 10 skills to be discussed:


  • Research

  • Preparation

  • Punctuality

  • Professionalism

  • Communication

  • Listening

  • Ask Questions

  • Confidence


Our partners are an important part of our continued success. Through their generous donations, MCCA is able to reach thousands of people with our personal leadership development curriculum. Thank you to all of our generous partners.


For more information contact events@mcca.mb.ca.

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