Thu, Mar 07
|Delivered Virtually
Customer Service Professional Training
Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
Time & Location
Mar 07, 2024, 9:00 a.m. – 3:00 p.m.
Delivered Virtually
About the Event
Customer Service Professional Training
9:00 am to 3:00 pm
Our Customer Service Professional training has been developed to provide the tools you need in customer facing roles.
Training includes the role customer service providers have in delivering service excellence, using emotional intelligence, savvy communication and in dealing with difficult customers. Using the skills and strategies in this course, we feel confident that you will be able to move forward while improving your business performance.
The Standards of Customer Service
This section develops improved customer service techniques through improved communication. We discuss how to improve communication through words, tone, and body language.