mbcustomercontactFeb 272 minCelebrating People, Process and PerformanceSince 1999, Manitoba Customer Contact Association (MCCA) has celebrated the Manitoba Excellence in Customer Contact Achievement (MECCA)...
mbcustomercontactFeb 132 minGamification3 Customer Service Training Games When it comes to customer service, everyone has something to learn. Even people who are naturals at...
mbcustomercontactFeb 62 minLearn-Grow-SucceedFind Your Place Here We are the heart of the customer service and CX community; a community that is designed to be collaborative by...