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2024 WIL Report

Women Rising – a MCCA women in leadership program

 

Overview

To become effective leaders, individuals must first embrace and adopt a leadership identity that resonates with their values, beliefs, and aspirations. This involves a deep introspection and understanding of what leadership means to them personally and professionally. It is essential for aspiring leaders to cultivate a strong sense of purpose, which serves as a guiding principle in their decision-making processes and interactions with others. A clear sense of purpose not only motivates leaders to act but also inspires those around them to engage with their vision and contribute to shared goals.



Leadership is not merely a title or position; it is demonstrated through intentional and deliberate actions that reflect a commitment to fostering growth and development within a team or organization. For instance, one of the ways a leader can manifest their role is by organizing a meeting aimed at revitalizing a stagnant project. This action requires careful planning, effective communication, and the ability to motivate and engage team members. By bringing everyone together, the leader can create an open forum for discussion, allowing team members to voice their ideas, concerns, and suggestions. This collaborative approach not only helps to breathe new life into the project but also reinforces the leader's commitment to inclusivity and teamwork.


Moreover, through such initiatives, leaders can assess the underlying issues that may have contributed to the project's stagnation, whether they be a lack of resources, unclear objectives, or insufficient collaboration among team members. By addressing these challenges head-on and fostering an environment where creative solutions can emerge, the leader demonstrates their capability to navigate complexities and drive positive change. This process of revitalization not only enhances the project itself but also strengthens the leader's credibility and fosters trust within the team.


Ultimately, the journey to becoming a leader is ongoing and requires continuous self-reflection, learning, and adaptation. By intentionally embodying their leadership identity and engaging in purposeful actions, individuals can inspire others, create a positive impact, and lead their teams toward success in an ever-evolving landscape.


As a person's leadership skills develop over time, they often encounter a range of opportunities that allow them to showcase these abilities in increasingly significant contexts. This progression typically leads to the individual being entrusted with high-profile, challenging tasks that not only test their capabilities but also serve to highlight their potential within the organization. Such responsibilities can include leading critical projects, managing cross-functional teams, or spearheading initiatives that require innovative thinking and strategic planning.


Additionally, as their reputation for effective leadership grows, they may receive endorsements and support from influential figures within the organization, such as senior executives or mentors. This form of validation is crucial as it reinforces the individual's confidence in their abilities and encourages them to take on even more ambitious roles. With this newfound recognition and support, the individual is more likely to feel empowered to venture beyond their established comfort zone. They may begin to experiment with unfamiliar behaviors and adopt new approaches to leadership that they had previously hesitated to try. This could involve embracing a more collaborative style, engaging in active listening, or implementing innovative problem-solving strategies. Such a willingness to explore and adapt not only enhances their leadership repertoire but also contributes to personal growth and the overall success of their team and organization. The journey of developing leadership skills thus becomes a dynamic process of continuous learning and adaptation, leading to greater influence and effectiveness in their role.



Contact:


Bruce Rose, Executive Director

Manitoba Customer Contact Association

Phone: 204-975-6468

Address: 100 -135 Innovation Drive - University of Manitoba Smartpark, Winnipeg, MB R3T 6A8

   

 Manitoba Customer Contact Association - 28 years of evaluating trends, determining a path to success.

 
 
 

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Manitoba Customer Contact.png

Educating, Inspiring and Serving since 1995

Email: bruce@mcca.mb.ca

Phone: 204-975-6468

Address: 100 -135 Innovation Drive - University of Manitoba Smartpark

Winnipeg, MB R3T 6A8

   

 

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