Supporting others in stressful times

The times they are a - stressful | stress-filled!

Stress is what happens when the demands placed on someone exceed what he or they can readily cope with. While a certain amount of pressure is a part of everyday life, and can actually help people to perform better, too much pressure can cause stress to build.

Even if your organization has a policy on mental health and an active HR manager or team, it's most likely a friend or co-worker who'll be the first person to notice a change in someone's behavior that could indicate stress.

Here are a few examples of unusual behaviors that could be signs of stress:

Snapping at colleagues

Losing concentration

Putting off decisions

Restlessness

Emotional volatility

Anxiety

Erratic behaviour

Even when you know that someone is suffering from stress, it can be difficult to broach the subject. You might be scared of causing offense, making it worse, or causing the other person to become angry or upset.

Support takes - COURAGE.

Offering your support can be a crucial first step in battling the often serious mental and physical problems caused by excessive stress, such as burnout , depression, sleeplessness, fatigue, and even heart disease.

Possible Steps:

1. Establish a connection

2. Get to the root of the problem

3. Suggest practical ways forward

4. Offer friendship

5. Don't get too involved

To learn more, contact MCCA at mbcustomercontact.org.