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The "S" Word

A sales representative, quite simply, sells products or services for a company and represents their brand. They manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made.

Looking for some help? We have the course for you!

The "S" Word

Course overview -

  • Approaches to selling

  • The importance of product/service knowledge

  • Knowing your customer

  • Understanding the needs and wants of customers

  • Building trust

Consider the following -

  1. When you hear the word “sales”, what comes to mind?

  2. What are some barriers we face when selling?

  3. How can you improve your sales finesse?

“The way you see people is the way you treat them.”

“When obstacles arise, you change your direction to reach your goal; you do not change your decision to get there.”

Connect with the MCCA team for further details at

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