What's Empathy got to do with it?

Empathy is a critical workplace skill.

While we can possess superior technical skills, having a thorough understanding of workplace policies and processes, and possessing detailed knowledge of our sector and market, without the ability to effectively connect with other people, we are unlikely to experience true success.

Today, the ability to collaborate, work in teams, manage conflict and communicate with clients, customers, employers and others is of the utmost importance.

A critical element in building successful relationships with others is empathy. It allows us to build connection with others on a truly human level.

Today’s Truth… If you can empathize with other people they'll likely respond in kind, making it easier to cooperate, collaborate and work as a team.

Want to learn more about Empathy? Connect with MCCA to schedule a session with you and your team.

MCCA - building an inspired workforce!

mbcustomercontact.org, 204-975-6468, bruce@mcca.mb.ca